Warranty Policy

Printers

• All printers include a warranty period as mentioned on the purchase invoice, starting from the date of purchase.

Consumables

• Ink, toner, and cartridges are not covered by warranty.

Warranty Exclusions

Warranty claims will not be accepted in the following cases:

• Burnt or damaged chips
• Physical damage
• Misuse, negligence, or improper operation
• Unauthorized repairs or modifications

Repairs

• Products accepted under warranty will be repaired within 12 working days.
• If a repair is not possible, replacement or alternative solutions may be provided based on manufacturer policy.